May 31st, 2005
upgrades!
My cellphone has been acting up lately; this is annoying and, worse, is affecting my social life. I’ve missed several calls in the last couple of days, at least one because my phone died without its usual warning beeps. I should add that my phone is also pretty gimpy all-around, not just recently. Even my provider recognizes its crappiness, as they informed me not long ago that they’ll be upgrading voice mail systems and that my current phone won’t be compatible with those upgrages. So I have to get a new phone anyway; the question has been, “When?”.
I wanted to wait until a little closer to our apartment-hunting trip because I want to be able to test signal strength in the neighborhoods and buildings we’ll be exploring. (I get a 30-day grace period with a phone upgrade.) Well, the apartment-hunting trip is two-and-a-half weeks away, which means it’s time. So today at lunch I’ll be traipsing down to the T-Mobile store to pick up my new phone. Whee! It’s about time.
Update: Urgh. I got there and their computers were down. The guy helping me was not very helpful. Then I asked about the return period and found it’s really only 14 days, not 30 days. I was mad. I stormed out. Now Mr. Angst wants to look at other providers.
So, request. Do you have a family plan? Do you like it and have good service? Even if you don’t have a family plan, do you like your provider and its customer service? We currently have T-Mobile which I think is fine; I don’t have major problems with them, though they’re not all that eager to bend over backwards to give me free stuff, despite my five years with them.
comments
I’ve never had a family plan, but I’ve found service areas are very different city to city. For instance, I had Sprint in SF, but then when I moved to LA, it kept dropping calls and I didn’t get any reception from my apartment. Another thing I always ask about is whether or not they have service in the area my parents live in. When I was shopping in LA, only one of the major companies could give me a signal there (Verizon). It’s a small town, but not that small. Don’t even worry about loyalty to the company. Verizon always tries to sell me something that I already have when they get me on the phone. I use them for internet, home phone, and cell phone, but they don’t even realize it.
we have t-mobile family plan. we like it much better than sprint or cingular.
I used to be on Sprint, which I hated. My phones kept breaking and customer service was totally unhelpful. Their lines were always long. The phones cost way more than any other service’s phones.
About a year ago I switched to T-Mobile, which I like a lot better.
J and I have a family plan on Verizon that we’re fairly happy with. We’ve had no major problems but no major success stories either. They impressed me a couple of times and dropped the ball a couple of times, so it evens out.
What Sui G. said.